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Relationship Based Care

Relationship Based Care is a patient care model at Avera McKennan which can be described as a culture that supports caring and healing. RBC recognizes that relationships are at the core of caring, focusing on three crucial relationships that all care providers have: with patients and families, with themselves, and with colleagues. RBC affirms that each caregiver has the ability to make a positive difference every day.

This framework supports Primary Nursing as the nursing delivery system. This creates individual ownership for knowing the patient, planning the care that will meet his or her unique needs, and collaborating with other team members to deliver the very best care to the patient. RBC delivers many benefits, such as:

• Increasing staff satisfaction
• Increasing patient satisfaction
• Improving teamwork and communication among peers
• Helping nurses reconnect with their passion toward their practice and profession

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