Make a Payment
6 Simple Ways to Make a Payment
As an Avera Health Plans member, you have six options for making a monthly premium payment. Choose whichever is most convenient for you!
Set Up An Automatic Payment
When you set up an automatic payment, you'll benefit from the convenience of not having to think about making your payment each month. Instead, we'll automatically take your premium out of your chosen bank account on the fifth day of every month (or for the first business day after the fifth).
Simply complete and submit the Authorization Agreement for Automatic Bank Payments Form [PDF] and mail it, along with a voided check, to the appropriate address.
- Avera Health Plans Finance
5300 S. Broadband Lane
Sioux Falls, SD 57108
Make an Online Payment
To make a one-time payment with your checking account, log in to our member portal and click the green "One-time, Online Bank Withdrawal" link in the upper right-hand corner.
Download the MyHealthPlan App
Pay Via the MyHealthPlan Mobile App
To make a one-time payment on the MyHealthPlan mobile app, simply follow these steps:
- Download the MyHealthPlan mobile app on iTunes or Google Play and log in
- Select "Online Payment"
- Select "Send a New Message"
- Enter the necessary bank information requested
- Select "Submit"
Mail Your Payment
To submit your payment by mail, send a check or money order to the appropriate address below.
- Individual policyholders send payment to:
Avera Health Plans
P.O. Box 6010
Brookings, SD 57006-6010
- Medicare Supplement Plan policyholders and COBRA members send payment to:
Avera Health Plans
P.O. Box 6005
Brookings, SD 57006-6005
Pay Over the Phone
Pay with a bank account over the phone by calling 888-322-2115 from 8 a.m. to 5 p.m. CT, Monday through Friday. Please have your bank routing and account numbers ready.
NOTE: We are not able to take credit card payments.
Drop Off Your Payment
You can drop off your check or money order at our Avera Health Plans Sioux Falls location at 3816 S. Elmwood Avenue.
We also recommend contacting your bank and asking if they have bill pay options to send a payment automatically each month or by on-demand request.
Frequently Asked Payment Questions
When is my first payment due?
You'll receive a letter within a week of your fully processed application to confirm your monthly premium amount due and options for making a payment.
As soon as you receive confirmation of the amount of your monthly premium, please submit your first premium payment.
When does the automatic bank withdrawal for my monthly premium payment get debited to my bank account?
After we receive your request to set up automatic monthly payments, your premium will be paid on the fifth day of each month (or the first business day after the fifth).
Who can use the automatic monthly premium payment service?
Automatic monthly payments are available for individuals who don't have an employer-provided health plan. Members who receive health insurance through an employer will have their premium payment deducted by the employer through their payroll.
Can automatic premium payments be used for first-time payments?
Once you are a member, which happens after your first month's payment is received, you will be able to set-up automatic premium payments. You will need information found on the member identification (ID) card to set up a login to the member portal. Member ID cards are mailed after the first payment has cleared.
Can I use one-time, online premium payment option more than once?
Can I make a partial premium payment?
Yes, you can make a partial premium payment. However, full payment of your premium is required before the end of the grace period to avoid termination and possible refund of payment (one payment per day only).
When making a partial payment online, you can enter any dollar amount equal to, more than or less than the premium owed. Each payment made will be applied to the balance due.
How can I determine if Avera has received my monthly premium payment?
To confirm that your payment was received, we recommend contacting your bank or reviewing your bank statement to see if the amount was withdrawn from your account.
Avera does not post bank withdrawals on our website. If you mail a check or drop off a payment, please allow 72 hours (3 business days) for Avera to process your payment. If you pay online through healthcare.gov, you should receive an automatic response in your email to confirm payment was successful.