What's in the Employer and Member Portal?

The employer portal is your go-to location to enroll, terminate, update demographics and change benefit plans. All enrollment transactions are processed through your employer portal, including your open enrollment needs. In addition, access the member portal for details about your insurance policy, coverage, claims and more.

EMPLOYER ONLINE PORTAL

Employer and Member Portal Transition

Avera Health will be transitioning to a new electronic medical record system in May 2026. Avera Health Plans will transition to the new member portal, Avera MyChart, along with Avera in May.

As part of the Avera MyChart transition, Avera Health Plans will also launch a new employer portal called Employer Link to centralize enrollment, billing, eligibility, claims and employee information. Employer Link replaces current employer tools and simplifies day-to-day plan administration.

Important Dates

  • Employers must verify administrators by April 15 to support a smooth transition. All organizations should fill out this form to designate up to two administrators, even if the current administrator will remain the same.
  • Employer Link will go live May 12, 2026.
  • The Avera MyChart portal for members and patients will go live May 30, 2026.
  • Our current online enrollment platform and employer portal will be retired on May 30, 2026.

Avera MyChart Toolkit

These resources will help your team educate employees about MyChart and important steps to ensure seamless coverage during the transition.

Premium Payments and EFT Validation

Employers will be asked to enter and validate EFT information in the new system to ensure secure, accurate billing. This applies both to employers setting up EFT for the first time and to those who currently use EFT, as you will need to create a new account and reestablish it.

What Coverage Includes

Discover the information you need to help your employees make educated health care decisions and live healthier lives, maximize your coverage and control health care costs.

Coverage Pharmacy Benefits

In-Network Providers

It’s important to know how provider and facility choices can impact health care costs. To help manage health care costs, covered employees can get discounts on services and medical procedures when receiving care from Avera Health Plans in-network providers. It costs more to receive medical care from providers outside our network. Be sure to have your employees log in to their member portal to confirm in-network providers for your plan.

Additional Coverage

Looking to add more value to your business’ benefits package? Avera Health Plans offers these services to help you stand out in a competitive workforce. Get details on employee assistance programs (EAP), life insurance, wellness programs and more.

Learn More

Need to Pay Your Premium?

Check out convenient online and auto pay options and more ways to pay your monthly insurance premium. 

Payment Options

Member ID Cards

Your employees will receive a member identification (ID) card after they enroll with your plan. There’s one card each for the covered employee and each covered dependent (spouse and/or children) Here’s what you need to know about the card and how to get a replacement.

Learn More

New Here?

Whether you’re new here – or you have new employees joining Avera Health Plans – learn new members can expect and do once when policy applications are approved.

New Members

Your Trusted Partners in Health

Explore health topics that interest you, learn about health plans and find guidance to stay healthy.

Read More Blog Stories

Need Something Else?

We have more tools ready at your fingertips. Get answers to common questions, find forms for updating your plan and much more. Just visit our member resources.

Member Resources Member Portal

Or contact our Customer Care team.