Important Dates and Required Action

  • May 12: Employer Link launched.
  • May 12-20: All Employer Link administrators should have received emails with instructions to log in and create your password.
    • IMPORTANT: After logging into Employer Link, admins should enter and validate your employer EFT information ASAP. This will ensure secure, accurate premium billing for employers. This action is required if you are setting up EFT for the first time or if you have paid by EFT in the past.
  • May 30: The Avera MyChart portal for members and patients is live, and all functionality is available for members who sign up. Our legacy online enrollment platform and employer portal is retired.

Learn How to Use Employer Link

Get tips and how-to instructions on accessing and using Employer Link. View Now

Navigating Avera MyChart with Your Employees

Check out these resources to help you educate your employees about MyChart – from how they sign up to all the convenient information in their new member portal. (And if they’re also an Avera patient, it’s one MyChart and login for both their care and insurance.)

Employee Toolkit

Be sure to share important steps to ensure seamless coverage during the transition.

Avera MyChart Employee Registration

As of May 30, Avera MyChart is now available with full functionality. All employees need to create an Avera MyChart account to access their new digital member ID card and number, and their new pharmacy benefit ID number. In MyChart, they’ll also see relevant plan details, claims and EOBs, pharmacy benefits, explanation of preauthorizations, and more.

MYCHART SIGNUP

Member Resources

Employees (and you) can find tips and tools in our online help center for Avera Health Plans members using MyChart.

MyChart Help Center

Employer Link Support Resources

What is Employer Link?

Employer Link is Avera Health Plans’ secure, online portal that allows employers to manage employee enrollments and coverage updates quickly and efficiently. While access in Employer Link varies by user role and not all features are available to all users, a few key features include:

  • Management of invoicing, premium payments and employee rosters.
  • The ability for you to provide employees with a temporary ID card as a PDF and other benefit information as needed.
  • A helpful connection point to the Avera team – just refer to the Ask a Question icon in the upper right of your screen to message our team with questions.

Site Administrators

Every Employer Link site has at least one site administrator who is responsible for managing other Employer Link users at their organization. Responsibilities include:

  • Resetting passwords, unblocking accounts, and resetting two-factor authentication for other users.
  • Adding users and assigning user roles, including terminating users and removing them from enrollment.
  • Periodically when prompted by Avera, verifying and confirming all Employer Link users at your organization.

Employer Link Help Desk

If you have another issue that’s not noted in the Site Administrators section – or you aren’t sure who your site administrator is or they’re unavailable – contact our help desk 605-322-6000 and share that you need help with Employer Link.

Quick Start Guide

In Employer Link, there are helpful tool tips throughout the software. You can also access our quick start guide inside the platform or download here for reference. Please be sure to check back for the latest updates, as the guide will change periodically. The guide includes information on:

  • Logging in and accessing the portal.
  • Navigating the portal.
  • Managing enrollment.
  • Viewing member information.
  • Managing your site users (as a site admin).
  • Managing invoices and premium payments.
  • Coordinating between multiple employer groups that site administrators manage.
Download Guide

Access and Login

Browser and System Requirements

You must use the one of the following internet browsers to access Employer Link:

  • Google Chrome version 118 or later
  • Microsoft Edge version 118 or later
  • Mozilla Firefox version 115 or later
  • Safari version 17 or later

Employer Link requires a minimum screen resolution of 1024x768 pixels. We recommend that you use a high-speed internet connection to achieve the best system speed and performance.

First-Time Login and Access

  1. Initially, the business client will identify a client administrator for Employer Link.
  2. Avera Health Plans will grant admin access to that individual, who be provided with their username and initial password separately.
  3. The first time you use the Employer Link portal, you’ll be prompted to change your password and set up two-factor authentication.

Recurring Login and Access

  1. Go to the Employer Link portal.
  2. Enter your username and password.
  3. Click Log In.
  4. Get your one-time passcode using the two-factor authentication steps using the method you previously set up.

Need Help?

  • If you are a site administrator, contact our help desk at 605-322-6000 and share that you need help with Employer Link.
  • If you are not an Employer Link admin user at your organization, first always contact your admin for assistance.
    • If you aren’t sure who your admin is or they are unavailable, contact our help desk 605-322-6000 and share that you need help with Employer Link.