Provider Portal Transition

Our transition to Epic’s electronic health record system will include changing our provider portal. We’ll provide information and instructions as they become available.

We encourage you to sign up for our ProviderView digital newsletter. It will be a major source of information for the Epic and System Link transition, including updates on claims processing, government relations, portal enhancements and more.

Sign Up for ProviderView

Important Dates for Implementation

  • March 31: You can begin registering for System Link.
  • April 15: Registration for Epic training will open.
  • Early May: There will be training for using Epic.
  • May 30: System Link and Epic will go live.

Provider Resources

Find a variety of helpful resources including forms, links and our provider newsletter.

Find Resources

Preauthorization

Find information on what medications and procedures require preauthorization – and submit those requests to us.

See Information

Find a Prescription

Review drug formulary lists and information on how to use them to provide medications to patients.

Find Prescription

Contracting and Credentialing

Learn about the contracting and credentialing process with Avera Health Plans.

Learn More

Update Your Information

Update your information with Avera Health Plans.

Update Info

Member Claims, Benefits and Eligibility

Visit the provider portal to determine how to manage claims, EOBs and EOPs for our members. Learn about medical benefits, eligibility and policies.

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