Medical Preauthorization

Certain drugs require review and preauthorization before medical benefits are approved for a member. The steps you follow to submit a prescription preauthorization will depend on the type of drug. Choose an option below to look up a drug and submit a preauthorization.

Chemotherapy Drugs

Most chemotherapy drugs require preauthorization.

See Chemo Drug List

Medical Benefit Drugs

See Medical Benefit List

Avera Health Plans Preauthorization

See Avera Health Plans List

Avera Care System (UMR) Preauthorization

See ACS (UMR) List

Products and Services Considered Experimental and Investigational

See Experimental and Investigational List

Medical Preauthorization and Notification Requirements

If preauthorization is needed:

  1. Complete the preauthorization form and gather supporting clinical documentation.
  2. Submit the appropriate form and clinical documentation to us via fax at 800-269-8561 or send secure email to HealthServices@AveraHealthPlans.com.

Preauthorization Forms

Procedure-Specific

For these products or services requiring preauthorization, we recommend completing and submitting the applicable preauthorization form(s), otherwise submission of medical records will be required.

Have an urgent medical preauthorization request? Call 888-605-1331 to submit an urgent request, and we will respond in 24 hours. Use this approach if a delay in approval could jeopardize the patient’s life, health or ability to regain maximum function, or would cause severe pain that could not be adequately managed without the requested care or treatment. 


Prescriptions and Pharmacy Preauthorizations

Certain drugs require review and preauthorization before pharmacy benefits are approved for a member. The steps you follow to submit a prescription preauthorization will depend on the type of drug. Choose an option below to look up a drug and submit a preauthorization.

Questions? Providers should contact our pharmacy team at 833-464-7663.

Chemotherapy Drugs

Most chemotherapy drugs require preauthorization.

See Chemo List

Pharmacy Benefit Drugs

See Pharmacy List

Step Therapy

Some step therapy drugs require preauthorization.

See Step Therapy List