Members We Help

Individual & Family Plans

If you buy your own insurance through Avera Health Plans

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Employer-Provided Insurance

If your employer provides Avera Health Plans insurance to you

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Medicare Supplement Insurance

If you have one of our Medicare Supplement plans

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Employer Group Insurance

If you're an employer offering health insurance to your employees

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Update Your Health Coverage

We get it. Change happens. It’s important to let us know when you need to make updates to your plan. Whether it’s adding a new person to access your health information, changing your contact details or something else – refer to our member forms for what you need.

Need to Pay Your Premium?

Check out convenient online and auto pay options – plus more ways to pay your monthly insurance premium.

Payment Options

New Here?

Welcome! See what to expect as you become a new member and what to do once your policy application is approved.

New Members

Member ID Cards

You and each of your covered dependents (spouse and/or children) will receive a member identification (ID) card. Here’s what you need to know about your card, when you’ll get your first one and how to get a replacement.

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Popular with Members

Check out our Member Guide (pdf) and these resources:

Coverage Questions

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Pharmacy Benefits


Well-Being Program


Flex & Health Savings Account

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Member App

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Virtual Visits

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Member Forms

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Health Insurance Glossary

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Your Trusted Partners in Health

Connecting you to health topics that interest you, learn about health plans and find guidance to stay healthy.

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Need Something Else?

We have more tools ready at your fingertips. Get answers to common questions, find forms for updating your plan and much more. Just visit our Member Resources.

Member Resources Member Portal

Or contact our Customer Care team.

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