What's in the Employer and Member Portal?

    The employer portal is your go-to location to enroll, terminate, update demographics and change benefit plans. All enrollment transactions are processed through your employer portal, including your open enrollment needs. In addition, access the member portal for details about your insurance policy, coverage, claims and more.


    What Coverage Includes

    Discover the information you need to help your employees make educated health care decisions and live healthier lives, maximize your coverage and control health care costs.

    Coverage Pharmacy Benefits COVID-19 Coverage

    In-Network Providers

    It’s important to know how provider and facility choices can impact health care costs. To help manage health care costs, covered employees can get discounts on services and medical procedures when receiving care from Avera Health Plans in-network providers. It costs more to receive medical care from providers outside our network. Be sure to have your employees log into their member portal to confirm in-network providers for your plan.

    Additional Coverage

    Looking to add more value to your business’ benefits package? Avera Health Plans offers these services help stand out with a competitive workforce. Get details on employee assistance programs (EAP), life insurance, wellness programs and more.

    Learn More

    Need to Pay Your Premium?

    Check out convenient online and auto pay options – plus more ways to pay your monthly insurance premium.

    Payment Options

    Member ID Cards

    Your employees will receive a member identification (ID) card after they enroll with your plan. There’s one card each for the covered employee and each covered dependent (spouse and/or children) Here’s what you need to know about the card and how to get a replacement.

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    Popular with Members

    Check out our Member Guide (pdf) and these resources:

    Coverage Questions

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    Pharmacy Benefits


    Well-Being Program


    Flex & Health Savings Account

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    Member App

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    Virtual Visits

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    Member Forms

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    Health Insurance Glossary

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    New Here?

    Whether you’re new here – or you have new employees joining Avera Health Plans – learn new members can expect and do once when policy applications are approved.

    New Members

    Your Trusted Partners in Health

    Connecting you to health topics that interest you, learn about health plans and find guidance to stay healthy.

    Read More Blog Stories

    Need Something Else?

    We have more tools ready at your fingertips. Get answers to common questions, find forms for updating your plan and much more. Just visit our Member Resources.

    Member Resources Member Portal

    Or contact our Customer Care team.

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