Employer Provided Insurance

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Contact Us

For guidance and answers to your health insurance questions, talk with one of our experts by calling 1-888-322-2115, Monday - Friday, 8 a.m. - 5 p.m. (CT) or email us.

Welcome to Avera Health Plans!

If you have Avera Health Plans insurance through your employer, you're in the right place.

Take time to discover more about the comprehensive health coverage, benefits and resources you have through Avera Health Plans. Here you'll find the information you need to make informed health care decisions, get the most of your coverage, control your health care costs and be empowered to live a healthy life.

Getting Started

If you're a new member, the first step is to learn more about your health plan, including when to expect your member ID cards.

What does my insurance cover?

Because each health plan is unique, the best way to find out what your insurance covers is to login to your secure member portal or MyHealthPlan mobile app.

If you're a new user, register for your account here. You'll need your member ID number and group number (both found on your member ID card) to log in and create a username and password. If your policy is effective, but you haven't received your member ID card yet, you can call 1-888-322-2115 to request the information you need to register.

Certificate of Coverage (COC)

Explains your policy including services and procedures that are covered or not covered by your health plan

Explanation of Benefits (EOB)

Provides information about your claims and how they were processed

Summary of Benefits and Coverage (SBC)

Identifies what your costs will be and provides other benefit-related information

While online, you can also:

Benefits of Your Employer Provided Health Plan

In addition to providing coverage for a variety of health services and procedures, your health plan offers access to:

Provider Network MapYour Avera Network Advantage

As an Avera Health Plans member, you benefit form having access to our wide network of providers, a variety of hospitals - including Avera Medical Group and many independent providers in our region - and medical specialties.

Login to the member portal to find an in-network provider near you.

Login

Maximize Your Health Insurance with Value-Added Services

Depending on your specific plan's benefits, you may be able to take advantage of value-added services. To learn more abut which value-added services are available to you, talk with your employer.

Update Your Health Coverage Information

Need to update information related to your health plan? You can download and fill out the necessary form(s) below. Be sure to ask your employer to review and sign off on your form(s) before submitting to Avera Health Plans.

MyHealthPlan Mobile App

Download the free MyHealthPlan mobile app to easily connect with your benefits on the go. With the MyHealthPlan app, you'll have a virtual copy of your member ID card and can:

  • Access your eligibility information
  • Ask a question
  • Check a claim
  • Find an in-network provider
  • Look up medication coverage
  • Make a monthly premium payment
  • View year-to-date balances on your deductible and out-of-pocket costs

Download on the App Store

Get it on Google Play