Employer Provided Insurance

COVID-19 Updates

AveraNOW: If you have a simple illness, log in to AveraNOW so you don't have to visit a clinic. To encourage use of virtual visits, Avera Health Plans is waiving co-pays for all member plans through June 30 when you select the Urgent Care visit.

This will help slow the spread of COVID-19.

Having symptoms?

If you have symptoms of COVID-19, call your clinic or 1-877-AT-AVERA. Go to Avera's resource page to learn more about our response to COVID-19.

Welcome to Avera Health Plans!

If you have Avera Health Plans insurance through your employer, you're in the right place.

Take time to discover more about the comprehensive health coverage, benefits and resources you have through Avera Health Plans. Here you'll find the information you need to make informed health care decisions, get the most of your coverage, control your health care costs and be empowered to live a healthy life.

Getting Started

If you're a new member, the first step is to learn more about your health plan, including when to expect your member ID cards.

If you're a new user, register for your account. You'll need your member ID number and group number (both found on your member ID card) to log in and create a username and password. If your policy is effective, but you haven't received your member ID card yet, you can call 1-888-322-2115 to request the information you need to register.

What does my insurance cover?

Because each health plan is unique, the best way to find out what your insurance covers is to login to your secure member portal.

Certificate of Coverage (COC)

Explains your policy including services and procedures that are covered or not covered by your health plan

Explanation of Benefits (EOB)

Provides information about your claims and how they were processed

Summary of Benefits and Coverage (SBC)

Identifies what your costs will be and provides other benefit-related information

While online, you can also:

Calendar with red circled date and marker

Upcoming Events

Find upcoming events and classes throughout the Avera region!

Benefits of Your Employer Provided Health Plan

In addition to providing coverage for a variety of health services and procedures, your health plan offers access to:

Your Avera Network Advantage

As an Avera Health Plans member, you benefit from having access to our wide network of providers and advanced services, which cover a variety of medical specialties.

Our provider network includes Avera Health - with locations across South Dakota, Minnesota, Iowa, Nebraska and North Dakota - including Regional Health in Rapid City, SD. Choose from over 92 hospitals and 4,300 physicians and licensed practitioners.

Login to the member portal to find an in-network provider near you.

Maximize Your Health Insurance with Value-Added Services

Depending on your specific plan's benefits, you may be able to take advantage of value-added services. To learn more about which value-added services are available to you, talk with your employer.

  • COBRA benefits
  • Employee Assistance Program (EAP)
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Learn more about LiveNOW
  • My Recovery Chemical Dependency Treatment Program
  • Diabetes Prevention Program
  • Tobacco Cessation Program
  • Fitness membership

Update Your Health Coverage Information

Need to update information related to your health plan? You can download and fill out the necessary form(s) below.

MyHealthPlan Mobile App

Download the free MyHealthPlan mobile app to easily connect with your benefits on the go. With the MyHealthPlan app, you'll have a virtual copy of your member ID card and can:

  • Access your eligibility information
  • Request a replacement ID card
  • Ask a question
  • Check a claim
  • Find an in-network provider
  • Look up pharmacy drug lists
  • View year-to-date balances on your deductible and out-of-pocket costs

Download on the App Store

Get it on Google Play