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Home > For Members > Member Guide > Navigating Your Health Care
When you or a family member are diagnosed with a condition or need major surgery, our care management nurses are available to answer your questions. They’re registered nurses and patient advocates who are available to:
Managing a chronic disease or complex illness can feel like a full-time job. That’s why our experts are available and ready to help members through our free case management and disease management programs.
Our specially trained nurses work closely with members and their providers to ensure appropriate, timely and cost-effective medical services. We also provide information about care options. All to help you make informed decisions, improve quality of life and reduce medical expenses.
We help our members manage care for chronic conditions such as:
Adult members can benefit from a chemical dependency treatment program specially designed to meet financial and emotional needs all while achieving recovery success.
Avera Health Plans and Avera Behavioral Health Center in Sioux Falls have collaborated to provide this unique combination of both inpatient and outpatient therapy for alcohol or drug addictions.
My Recovery Chemical Dependency Treatment Program uses a success model that focuses on a short-term inpatient stay followed by an outpatient rehabilitation program under the direction of highly specialized physicians and counselors.
Contact us at Service@AveraHealthPlans.com or 1-888-322-2115 to see if you qualify for coverage or to find out how to enroll in the program.