Make a Payment

6 Simple Ways to Make a Payment

As an Avera Health Plans member, you have six options for making a monthly premium payment. Choose whichever is most convenient for you!

Set Up An Automatic Payment

When you set up an automatic payment, you'll benefit from the convenience of not having to think about making your payment each month. Instead, we'll automatically take your premium out of your chosen bank account on the fifth day of every month (or for the first business day after the fifth).

Simply complete and submit the Authorization Agreement for Automatic Bank Payments Form [PDF] and mail it, along with a voided check, to the appropriate address.

  • Individual policyholders send payments to:
    Avera Health Plans
    PO Box 6010
    Brookings, SD 57006-6010

  • Medicare Supplement Plan policyholders and COBRA members send payments to:
    Avera Health Plans
    PO Box 6005
    Brookings, SD 57006-6005

Make an Online Payment

To make a one-time payment with your checking account, log in to our member portal and click the green "One-time, Online Bank Withdrawal" link in the upper right-hand corner.

Download the MyHealthPlan App

Download on the App Store

Get it on Google Play

Pay Via the MyHealthPlan Mobile App

To make a one-time payment on the MyHealthPlan mobile app, simply follow these steps:

  1. Download the MyHealthPlan mobile app on iTunes or Google Play and log in
  2. Select "Online Payment"
  3. Select "Send a New Message"
  4. Enter the necessary bank information requested
  5. Select "Submit"

Mail Your Payment

To submit your payment by mail, send a check or money order to the appropriate address below.

  • Individual policyholders send payment to:
    Avera Health Plans
    P.O. Box 6010
    Brookings, SD 57006-6010

  • Medicare Supplement Plan policyholders and COBRA members send payment to:
    Avera Health Plans
    P.O. Box 6005
    Brookings, SD 57006-6005

Pay Over the Phone

Pay with a bank account over the phone by calling 605-444-5572 from 7 a.m. to 9 p.m. CT, Monday through Sunday. Please have your bank routing and account numbers ready.

NOTE: We are not able to take credit card payments.

Drop Off Your Payment

You can drop off your check or money order at our Avera Health Plans Sioux Falls location at 3816 S. Elmswood Avenue.

We also recommend contacting your bank and asking if they have bill pay options to send a payment automatically each month or by on-demand request.

Frequently Asked Payment Questions

When is my first payment due?

After submitting your application for health insurance coverage, one of our benefit counselors will call you to confirm your application and provide you with payment instructions. You'll also receive a letter within a week of your application to confirm your monthly premium amount due and options for making a payment.

As soon as you receive confirmation of the amount of your monthly premium, please submit your first premium payment. You must submit your first payment by the 15th of the current month to have coverage begin on the first of the following month.

When does the automatic bank withdrawal for my monthly premium payment get debited to my bank account?

After we receive your request to set up automatic monthly payments, your premium will be paid on the fifth day of each month (or the first business day after the fifth).

Who can use the automatic monthly premium payment service?

Automatic monthly payments are available for individuals who don't have an employer-provided health plan or a Medicare Supplement Insurance plan. Members who receive health insurance through an employer will have their premium payment deducted by the employer through their payroll.

Can automatic premium payments be used for first-time payments?

Not at this time. You need to be a member, which happens after your first month's payment is received. Also, information on the member identification (ID) card is needed to set up a login to the member portal and cards aren't mailed until the first payment has cleared.

Can I use one-time, online premium payment option more than once?

Yes, every month you can make an online premium payment by logging in to the member portal or MyHealthPlan mobile app.

We also recommend completing the Authorization Agreement for Automatic Bank Payments Form [PDF] so future payments will be processed in a timely manner ensuring your coverage is available when you need it.

Can I make a partial premium payment?

Yes, you can make a partial premium payment. However, full payment of your premium is required before the end of the grace period to avoid termination and possible refund of payment.

When making a partial payment online, you can enter any dollar amount equal to, more than or less than the premium owed. Each payment made will be applied to the balance due.

How can I determine if Avera has received my monthly premium payment?

To confirm that your payment was received, we recommend contacting your bank or reviewing your bank statement to see if the amount was withdrawn from your account.

Avera does not post bank withdrawals on our website. If you mail a check or drop off a payment, please allow 72 hours (business days) for Avera to process your payment. If you pay online through healthcare.gov, you should receive an automatic response in your email to confirm payment was successful.