Inside Our Coverage Area
If you’re traveling away from home but still located in the Avera Health Plans service area in South Dakota and parts of Iowa, you’ll find many in-network providers and facilities available – if it’s not your normal doctor or clinic. Just log into the member portal before or during your travels, so you know.
Outside Our Coverage Area
- If you need immediate medical care, but are outside of your Avera Health Plans service area, your member ID card has instructions for notifying us.
- When it's medically appropriate, arrangements may be made for you to transfer to the care of an in-network provider in order for you to receive benefits at the lowest cost.
- It's important to note that you may be required to pay for medical services at the time they're provided, but you'll be reimbursed for any covered services.
Learn more about the convenient after-hours and emergency care you have access to as an Avera Health Plans member.