Woman having her blood pressure measured.

Preventive Care Coverage

Did you know prevention is one of the best ways to stay in good health? Take advantage of the wide variety of health and wellness resources offered to most members.1

Wellness Care Benefits for Healthy Living

Make the most of your benefits and find the services and support you need to live a healthier life.

Free Wellness Exams & Preventive Services

A yearly wellness visit with your primary care provider or family doctor is vital for long-term wellness. And with most of our health plans, yearly wellness exams and immunizations are covered 100% for providers in our network. Here’s how to make sure you get free wellness exams and preventive care.

  1. Make sure you visit an in-network provider.
  2. Learn about coverage for specific preventive services:
  3. Make sure your yearly wellness visit is covered 100%. Your provider must use these preventive medicine visit codes (pdf). In addition, some of our plans include two additional free visits with your primary care provider each year.

Want to know what services and providers your plan covers? Log in to the member portal to view your Summary of Benefits and Coverage.

When It's Not Covered

Yearly wellness exams and preventive services are not covered in the following circumstances:

  • When you go to an out-of-network provider: You'll pay the full billed amount and the cost will go toward your out-of-network balances.
    • To receive health services at the lowest cost to you, always choose an in-network provider. Log in to the member portal to search for providers in your network.
  • When you ask your provider to solve an ongoing health problem: If you refer to a pain or sickness, the visit becomes diagnostic and might not be covered 100% as a "preventive yearly wellness visit."
    • This includes health-related questions such as, "Oh, by the way, could you help me with..." When the visit leads to more testing or medications, it may not be fully covered.

You are your best advocate. Your provider decides how to code visits, so don't be afraid to ask if discussing a certain issue will affect how you’ll be billed for the visit.

Free Planet Heart Screening

Take control of your heart health with a free Planet Heart screening covered by Avera Health Plans. This screening helps identify your risk for heart disease, heart attack or stroke, so you can take steps toward prevention or further care.

Learn More

You can schedule a cardiovascular screening by calling one of Avera’s 20+ locations in three states.

Eligibility

  • Who: Women ages 45+ and men ages 40+ with no cardiologist on file and have not had a Planet Heart screen within the last five years. You can also qualify if referred by your doctor.
  • Insurance plans: This benefit is available to members on large group1, small group1, individual Marketplace plans, South Dakota Bar Association and Medicare Supplement (AgilityPlus: Standard and Select Plan G only).

1Please confirm with your plan administrator if this is a covered benefit for you.

Behavioral Health Virtual Visits

Get care for your mental health from the comfort and privacy of your home, or while you’re on the go. Virtual visits with a licensed therapist or psychiatrist are available within four days, with flexibility to schedule your appointment on weekdays, evenings and weekends.

Start Now

Please note: Have your Avera Health Plans ID on hand if registering for the first time. To book your appointment, choose either therapy or psychiatry.

What We Treat

You can get help for a wide range of needs such as:

  • Anxiety
  • Bipolar disorder
  • Depression
  • Eating disorders (anorexia, bulimia)
  • Grief and loss
  • Insomnia
  • Life transitions
  • Panic attacks
  • Postpartum depression and anxiety
  • PTSD and trauma
  • Relationship issues
  • Stress

Psychiatrists can help with medication management. However, controlled substances will not be prescribed online.

Free Online Health and Wellness Portal

From lifestyle behavior to preventing or managing chronic conditions, our well-being services help you reach health goals. Make lasting changes and live a healthier, more productive life.

Well-being services are value-added benefits for select members who have an individual or family plan or belong with a participating employer group. (If needed, ask your employer for your member portal to get started.)

As part of these services, we offer the free LiveNOW program, an online wellness portal with:

  • Helpful tips and tools developed by health experts
  • Health news feed and blogs
  • Personalized health plans

Access LiveNOW

Need Something Else?

See all of our member resources online.

Member Resources Member Portal

Or contact our Customer Service team.

1 Does not include Medicare Supplement Insurance members.

©2025 Avera Health Plans, All Rights Reserved. Network restrictions apply with Select plans. Neither Avera Health Plans nor its agents are connected with Medicare or state or federal government. AVHP-1124101