Individual and Family Plan Members

If you recently applied for Avera Health Plans individual insurance through an agent or AveraHealthPlans.com, your application is being reviewed for accuracy.

• You'll receive a welcome letter within 10 days from when our application is received.
• You'll also receive a payment coupon in the mail.
• If you didn't pay for your first month's premium during the application process, please return the coupon with your payment right away to ensure timely coverage.

Good to know in the future: We have additional ways to make a payment.

Your First Member ID Card

Your member identification (ID) card contains important information about your health plan. Be sure to carry it with you at all times, because you'll be required to show it whenever you need health care services.

After you receive your member ID card, log in to the online member portal or through our Avera Health Plans mobile app for access to all of your personalized plan information. Your member ID card has the information you need to log in and create your new username and password.

If your policy is effective, but you haven't received your member ID card yet, you can contact us to request the information you need to log in. Once logged in, you can view and print an image of your member ID card.

If you lose your member ID card, you can print a temporary card and order a replacement card by logging in to the member portal and choosing the "CLICK HERE to print a copy or order a replacement ID card" link in green. If you need further assistance, contact us.

Learn More

Get up to speed on your individual insurance plan including benefits, wellness tips and how to navigate your health care.

Medicare Supplement Members

Did you recently apply for coverage? After your Medicare Supplement application has been approved, you'll receive a welcome kit in the mail that includes your:

• Medicare Supplement application copy
• Medicare Supplement policy
• Medicare Supplement policy summary
• Network hospital directory – applicable to Select plans only
• Online resources flyer

NOTE: Your member ID card will arrive in a separate mailing. If your application is a reinstatement of a previous policy, you can continue to use your current member ID card.

Check Duplicate Coverage

It's important to note that when you become an Avera Health Plans Medicare Supplement Insurance policyholder, you cannot have another Medicare Supplement or Medicare Advantage policy. To avoid duplication of coverage and unnecessary expenses, our Medicare Supplement Insurance policy should replace any other Medicare Supplement Insurance you may have.

Your Medicare Supplement Insurance Member ID Card

Your member ID card contains important information about your plan. Be sure to carry it with you at all times, as you'll be required to show it whenever you need health care services. Be mindful of who you share your health insurance information with – to minimize risk of fraud.

Learn More

To learn more about the Medicare Supplement policies and the application process, view Medicare's Choosing a Medigap Policy booklet. You can also check out details on your Medicare Supplement Insurance including benefits, how to find a provider, how to make a payment and how to navigate your health care.