Announcing Member Viewpoints Committee
We are launching our first Member Viewpoints committees to identify where we can improve the member experience and to learn how we can better support your questions regarding health insurance and health care. The pilot committees will meet with members living in the Aberdeen and Sioux Falls region. If successful, our goal is to establish and connect with more members in other locations.
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Removing Confusion from Health Insurance
Since Kallie Brovold was diagnosed with brain cancer, her family’s number one concern has been getting her better. Thanks to the Care Management Team at Avera Health Plans, a patient advocate was able to help them navigate their coverage and treatment options so they could focus on their daughter. These registered nurses and patient advocates help:
Navigate the health care system
Assist with care transitions and find a physician or specific specialist within your provider network
With communication between you and your provider
The Care Management Team can be a huge stress reliever for our members as you’ll see in this KSFY Medical Minute.