One-Time Payment

Individual/Family & Medicare Supplement

We have multiple ways to make a one-time payment if you buy your own insurance or have a Medicare Supplement insurance policy. Make sure you have your member ID handy. Pay online via the member portal.


Employer-Based Plan

Are you an employer who provides insurance for your employees? To pay your premium, you’ll need your group ID and group ID for your plan when you submit the EFT form.


Auto Pay

Auto pay is the easiest way to make sure your premium is taken care of – and you don’t have to worry about it each month. We’ll automatically take your premium out of your chosen bank account on the fifth day of every month (or the first business day after the fifth).

  1. Complete the Authorization Agreement for Automatic Bank Payments Form (pdf).
  2. Mail in the form and a voided check or a copy of a check to this address:

Avera Health Plans Finance
5300 S. Broadband Lane
Sioux Falls, SD 57108

Mail Payment

To submit your payment by mail, send a check or money order to the appropriate address below.

Avera Health Plans
P.O. Box 6005
Brookings, SD 57006-6005

Pay By Phone

Pay by bank account over the phone at 888-322-2115.

  • Be sure to have your bank routing and account numbers ready.
  • Phone payments are available Monday-Friday, 8 AM-5 PM CT.
  • Note: We are not able to take credit card payments.

Drop Off

You can drop off your check or money order at our Sioux Falls office.

Avera Health Plans
5300 S. Broadband Lane
Sioux Falls, SD 57108

We also recommend contacting your bank to ask if they have bill pay options to send a payment automatically each month or by on-demand request.

Have a Hospital or Clinic Bill?

Let’s get you to the right place. Visit to make payments on any medical visits or checkups done with an Avera facility.

Health Insurance Premium & Payment FAQ

When is my first payment due?

You'll receive a letter within a week of your fully processed application to confirm your monthly premium amount due and options for making a payment. As soon as you receive confirmation of your monthly premium amount, please submit your first premium payment.

When does the automatic bank withdrawal for my monthly premium payment come out from my bank account?

After we receive your request to set up automatic monthly payments, your premium will be paid on the fifth day of each month (or the first business day after the fifth).

How do I know if my payment has been received or processed?

To confirm that your payment was received, we recommend contacting your bank or reviewing your bank statement to see if the amount was withdrawn from your account.

Avera does not post bank withdrawals on our website. If you mail a check or drop off a payment, please allow 72 hours (3 business days) for Avera to process your payment. If you pay online through, you should receive an automatic response in your email to confirm payment was successful.

Who can use the automatic premium payment service?

Automatic monthly payments are available for individuals who don't have an employer-provided health plan. Members who receive health insurance through an employer will have their premium payment deducted by the employer through their payroll.

Can I make my first premium payment via auto pay?

You must make your first premium payment via a one-time online bill payment or setup a first-payment EFT with us.

You officially become a member after we receive your first month’s premium payment – and we mail your member ID cards after payment has processed successfully. You can set up auto pay for future monthly premiums. Your member ID is among the information you need to complete and submit the Authorization Agreement for Automatic Bank Payments Form (pdf).

Can I use the one-time, online premium payment option more than once?

Yes, every month you can make an online premium payment on our website, the member portal or Avera Health Plans mobile app.

We recommend setting up auto pay so you don’t have to worry about paying a premium each month – and so future payments are processed in a timely manner. Just complete and submit the Authorization Agreement for Automatic Bank Payments Form (pdf).

Can you make a partial premium payment?

Yes, you can make a partial premium payment. However, full payment of your premium is required before the end of the grace period to avoid termination and possible refund of payment (one payment per day only).

When making a partial payment online, you can enter any dollar amount equal to, more than or less than the premium owed. Each payment made will be applied to the balance due.

Need Something Else?

See all of our member resources online.

Member Resources Member Portal

Or contact our Customer Service team.

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