You officially become a member after we receive your first month’s premium. New members must make their first payment at the time of enrollment or, if you enrolled for Individual On-Exchange coverage, by the avenue outlined when you receive your initial invoice.
For members with individual off-exchange coverage, when electing automatic payments in the member portal, you will be able to choose from either the 15th or 26th of the month prior to coverage.
For members with on-exchange coverage, premium payment will come out of your bank account on the 26th of the month prior to coverage.
For Medicare Supplement coverage and employer-based plans, after we receive the Authorization Agreement for Automatic Payments form, your premium will be paid on the fifth day of each month (or the first business day after the fifth).
To confirm that your payment was received, we recommend contacting your bank or reviewing your bank statement to see if the amount was withdrawn from your account.
Avera does not display payments received on our website. If you mail a check or drop off a payment, please allow 72 hours (3 business days) for Avera to process your payment. If you pay online through healthcare.gov, you should receive an automatic response in your email to confirm payment was successful.
Automatic monthly payments are available for individuals who don't have an employer-provided health plan. Members who receive health insurance through an employer will have their premium payment deducted by the employer through their payroll.
You must make your first premium payment via a one-time online bill payment.
We will mail your member ID cards after payment has been processed successfully. You can set up auto pay for future monthly premiums.
Yes, on-exchange members can make an online premium payment in the member portal or Avera Health Plans mobile app.
We recommend setting up auto pay so you don’t have to worry about paying a premium each month and so future payments are processed in a timely manner.
For your first premium payment, you must pay the entire amount at once. However, for future payments you can make a partial premium payment. Full payment of your premium is required before the end of the grace period to avoid termination and possible refund of payment (one payment per day only).
When making a partial payment online, you can enter any dollar amount equal to, more than or less than the premium owed. Each payment made will be applied to the balance due.
