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If you're using a computer, you can sign up for virtual visits. Or, you can call us at 855-269-3551.

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24/7 Virtual Visit Flexibility

Through these virtual video visits, you can talk with a provider when you need it most through this members-only perk. You may benefit from a virtual visit if:

  • It’s the middle of the night and you want fast relief, but your need isn’t urgent enough to require an emergency room visit.
  • You don’t have time to make or wait for a clinic appointment.
  • You’re unsure whether or not your illness or injury can be treated via video visit or if you need to go to an urgent care or emergency room.

An Avera Health Plans Virtual Visit is a perfect option if you are dealing with flu or cold symptoms, headache, diarrhea, acid reflux, seasonal allergies, sinus infection, or any other minor illness.

Take Advantage of Your Free Visit

Avera Health Plans urgent care virtual visits are free 2 to Avera Health Plans members, giving you access to care in every state to treat you where you are.

Sign up today

    Need Something Else?

    See all of our member resources online.

    Member Resources Member Portal

    Or contact our Customer Service team.

    1 Check your Summary of Benefits document for your specific Avera Health Plans Virtual Visits benefit. This offer does not apply to in-person urgent care facilities. Members on a High Deductible Health Plan (HDHP), catastrophic plan or Medicare Supplement are not eligible for the free urgent care virtual visits. Access to Avera Health Plans Virtual Visits is available for $64/visit.

    2 For most members. Some limitations apply. NOTE: IRS Guidelines indicate that members with HSA-eligible plans may be subject to tax penalties if they use the free virtual visits. If you have an HSA-eligible plan, you may use your HSA or Flex spending dollars for this service.

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