Pharmacy Benefit Manager

Contact Information for Providers Only

Providers: Avera Health Plans has several partnerships with different pharmacy benefit managers. Depending on the employer selection, it will be important for you to refer to your patient’s member ID card to identify which pharmacy benefit manager services your patient’s pharmacy benefits. This information can be found on the back or front of the member ID card.

The following contacts are also available to assist you with questions.

  1. CVS/Caremark
    Members: 1-855-848-9166
    Pharmacies: 1-800-364-6331
  2. RxAdvance
    For Members: 1-855-205-0982
    For Providers: 1-855-326-1837
  3. National Pharmaceutical Services (NPS)
    1-800-546-5677
  4. OptumRx
    Members, Physicians, and Pharmacies: 1-877-358-6395

Reviewed by CL on November 06, 2017